Program Evaluation

ProgEvalEvaluation information can provide you with an evidence based decision making tool as well as powerful information for developing communication and marketing materials. Evaluation information can help you identify and understand what you are doing well, where things can be improved and what opportunities exist for development and growth.

Our goal is to provide clients with useful evaluation information that allows them to make good decisions.  Over the past 20 years we have completed evaluations that range in scope from national to civic. Our team has worked with large government agencies as well as small community based non-profits. We have designed and implemented both complex and basic evaluations that have spanned timelines ranging from several weeks to more than 5 years.

As an approach, we have a tendency to use participatory methods. This allows evaluation to be more of a process than just an outcome and ensures that there is direct participation in the research by those who are the subject of the study. We also focus on the development of an organization’s capacity to be involved in evaluation. For us, evaluation is not just about discovery and documentation, it is also about education, action and inclusion.

Core Areas of both Formative and Summative Evaluation Expertise

  • Planning and management of multi-source studies,
  • Using multiple lines of evidence.
  • Collecting and analysing both quantitative and qualitative data such as in-person and on-line surveys, stakeholder interviews, case studies, focus groups.
  • Collecting and assessing long-term outcome data with hard to reach and vulnerable populations.
  • Media and content analysis.

Operational Evaluation 
Operational or formative evaluations focus on activities and administration with a goal of assessing whether or not a program or project is operating in the way that it was intended to operate. Operational information really is about telling the story of how you did something. For example, did a program deliver all of the learning components it intended to deliver? Did it reach the intended population group?

Outcome Evaluation
Outcome or summative evaluations report on impacts and outcomes. In this sense, an outcome evaluation focuses attention on what happened as a result of the program and provides an assessment of whether what happened was in line with the program’s stated objectives. Outcomes can be intended and unintended.

Developmental Evaluation

Not sure exactly where you are going? Sometimes you are in the process of developing a new program or doing something really innovative and cool. You need real time information that supports and helps drive decision making. Developmental Evaluation is a process that puts the evaluator at the table with your program and management team. With Developmental Evaluation there is an opportunity to provide on-going feedback, adjust and develop new measurement tools as the program evolves and changes.

Developmental Evaluation moves away from cause and effect reporting to a process of understanding dynamics and emerging connections and dependencies. Developmental Evaluation allows evaluation to support and embrace change and innovation. If you are working on something innovative, organically developing with no set certainty or working in an area that is emerging – a Developmental Evaluation process may be just the tool you need.